How Can We Help? > Questions And Answers
Q:- Are Thomas Brown and Sons privately owned?
A:- Yes Robbie Brown is the 5th generation of “Brown” to run the Business, he is joined with his wife Jacqueline who is also a company director and their children Thomas (Funeral Director) & Laura (Office Administrator).
Q:- Are Thomas Brown & Sons members of any trade associations?
A:- Yes for Funeral Directing we are members of SAIF and abide by their code of practice
For memorial masonry we are members of NAMM and our qualified staff carry out all works as per their regulations
Q:- How much does a funeral cost?
A:- Our prices are listed under our costs, we are happy to tailor these to meet your wishes and financial status
Q:- Where will my family member be kept prior to the funeral?
A:- At our funeral home in Melrose where we have full facilities and trained staff who will care for the deceased prior to the funeral
Q:- What can I dress my relative in?
A:- Anything you wish but consideration for certain items for cremation must be given
Q:- Can a humanist include hymns during a service?
Q:-How long will it be before we can get the ashes back after a cremation?
A:- Normally within two days, we collect the ashes for you and can keep them with us for a maximum of 30 days after which they must be collected.
Q:- How long do I need to wait before erecting a memorial stone on a grave?
A:- Memorials can be placed on graves almost immediately, Scottish Borders Council lay the foundation ( cost included in ground purchase)
* All memorials are ordered individually and can take between four to nine months to arrive
Q:- When is the last time I can place an announcement in the local papers?
A:- Border Telegraph- up to 10am on the Tuesday before the weekly publication on Wednesday
Southern Reporter- up to 10am on the Wednesday before the weekly publication on Thursday
* These are the newspapers times, we need at least two hours notice to type, send and proof read proposed announcements
* Christmas and New Year publication dates and times change